Here at Tie Me Up, we want to make sure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased, you must notify us in writting via email or below fax within 7 days of delivery. To help us process your request faster, you must provide your full details, order number, reason for return, and choice of refund or exchange. Items must be returned within 30 days of delivery. We will then gladly exchange your product or credit your account. Please note - no returns or exchanges on clearance items.
In instances where we don't have the item in stock, we will notify you by email and give you the option of (1) choosing another item or (2) refunding your purchase. Please note: all products must be returned with packaging in their original condition, unworn, and with a copy of the invoice.
Return shipping charges are the responsibility of the customer. If you would like to EXCHANGE a product, tiemeup.com.au will happily ship the replacement at NO SHIPPING CHARGE to you.
To return purchased items, please send to below address. Upon receipt of your package, we will exchange or refund your purchase. Our return address is:
Please note: We do not refund/exchange due to customers providing incorrect delivery details. Returns or exchanges on Gift Cards/Vouchers will not be accepted.
Thanks for shopping at tiemeup.com.au - You are a valued customer!
Customer Feedback
I received the ties today. Thank you for delivering them so quickly! The ties look fantastic! - J.M (USA) The ties look great, thankyou so much.. I'll definitely be purchasing from you again. - Justin (Australia) I would just like to let you know how many compliments I've had while wearing a tie and cuffs that I brought off you as a Hot Deal. Thanks guys! - Mark B (UK)
